A completely new simplified import framework called ‘Import Management’ was added to Engagement Cloud in Release 18. The old one is still available, so you have some time to transition to the new one. But I would highly suggest you check out the new one. It performs better, and it is a lot easier to work with !
Some of the most noticeable usability enhancements are:
- New drag-and-drop capabilities to map source file columns with Engagement Cloud objects attributes
- Enhanced pre-import validation process
- New and better import monitoring dashboard
Our partner BPI On Demand has created a video showing how it work by running through the new process, quickly importing some accounts. Definitely something to check out !
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